Law Enforcement Information

Important information for law enforcement agencies regarding legal procedures, data requests, and proper channels for cooperation with Crypton phone number services.

Legal Contact Information

For all legal requests, warrants, and law enforcement inquiries, please contact us immediately through the following channel:

Legal Email

[email protected]

Response Time

Within 2 hours for urgent matters

Availability

24/7 for law enforcement requests

Jurisdiction & Legal Framework

Legal Jurisdiction

  • All servers are physically located in Europe
  • Subject to UK law and jurisdiction

Legal Compliance

  • Comply with valid UK court orders
  • International requests require MLAT procedures
  • Proper legal documentation required

Data Retention & Availability

Phone Number Data

Phone number ownership and registration data retained while numbers are active. We do not access or monitor message contents.

Message Logs

Metadata (sender/recipient, timestamps) retained for 30 days. Message contents are end-to-end encrypted and not accessible.

Billing Records

Customer billing and account information retained for 7 years per UK law.

Proper Legal Process

Required Documentation

  • Valid court order or warrant
  • Specific customer/phone number identification
  • Scope of data requested
  • Authorized contact information

Cooperation Process

  • Contact [email protected] immediately
  • Provide legal documentation
  • We review and respond within 2 hours
  • Coordinate data provision/access

Important Notice for Law Enforcement

We are committed to cooperating with legitimate law enforcement requests while protecting our customers' rights under UK law. Our goal is to provide necessary information efficiently while minimizing disruption to legitimate users.

Please contact us before taking enforcement action. This helps ensure a smooth process, faster response times, and prevents unnecessary disruption to services for other customers.